1. Introduction

This Privacy Policy describes how Innisfree (“we” or “us”) handles your personal information across our websites, mobile applications, APIs, emails, and other related properties (collectively referred to as the “Services”).

By accessing or using the Services, you signify your agreement with this Privacy Policy. If you do not agree, do not access or use the Services. We may modify this Privacy Policy from time to time, with any changes applying immediately upon posting to the Services. Your continued use constitutes acceptance of the modified terms.

2. Information We Collect

We collect both voluntarily provided and automatically collected information about you:

a) Information You Voluntarily Provide

You may choose to provide certain information to us when you:

The types of information you provide may include, but are not limited to:

b) Information Automatically Collected

As you navigate through and interact with the Services, we may automatically collect information about your equipment, browsing actions and usage patterns. The types of information automatically collected include:

We also use cookies, pixel tags, local storage, HTML5, and similar technologies to automatically collect information. Cookies are small text files placed in your device’s browser to store your preferences. Pixel tags are tiny graphics with identifiers that allow us to recognize when someone has visited our site or opened an email. HTML5 provides access to local storage that helps store user preferences and settings for longer than a single session.

You may be able to refuse or disable cookies by adjusting your browser settings. However, this may affect the availability and functionality of the Services.

3. How We Use Your Information

We aim to collect only information that helps us deliver, analyze, manage and improve the Services. Such uses include:

We store information for as long as it remains necessary for these purposes. We may also de-identify or anonymize information to further protect your privacy.

4. Sharing Your Information

We do not sell or rent your personal information to third parties for marketing or advertising purposes. However, we may share your information in the following circumstances:

Service Providers: We contract third party companies and individuals to perform functions or services on our behalf and require them to protect your private data. Examples include shipping providers, payment processors, data centers, and customer support providers.

Business Transfers: If we are acquired by or merged with another company, if any of our assets are transferred, or if we file for bankruptcy, your information may be transferred to another entity. You will be notified via email and prominent notice on our website of any change in control or use of your personal information, as well as the choices you may have regarding that information.

Legal Compliance and Security: We may be required by law, subpoena, court order, or other governmental or law enforcement requests to disclose your information. We may also disclose information if required to investigate, prevent, or take action regarding illegal activities or violations of our Terms of Use, or to defend our legal rights and interests.

Consent: We may share aggregate statistics and anonymized data about users with partners such as advertisers, investors, researchers or interested third parties to improve our services. We may also allow third parties to place tracking technologies like cookies to collect comparable aggregate demographic data. We do not share your identifiable personal information without your consent.

5. Third Party Websites

The Services may contain links to third-party websites over which we have no control. We are not responsible for the privacy practices or content of those sites. We suggest contacting those sites regarding their privacy policies.

6. Security Safeguards

We follow reasonable technical and management practices to protect your data from unauthorized access, alteration, disclosure, destruction and other unlawful uses. This includes encrypted transmission of sensitive data, regular system monitoring, regular backup of data, and restriction of authorized individual access to personal information.

However, no security methods are 100% effective and we cannot guarantee absolute security. We ask that you use caution whenever submitting sensitive data and avoid doing so over unsecured networks.

7. Privacy Rights

Depending on your place of residence, you may have certain rights regarding the information we collect from you. We respond to all requests in accordance with local laws. Contact us if you would like to:

Please note that we may be unable to provide specific services or process transactions if you restrict or object to certain processing activities. We may also be unable to accommodate certain requests to delete data due to legal requirements or ongoing obligations related to transactions, product recalls, warranty claims, etc.

8. International Data Transfers

We are headquartered in the United States and have service providers in other countries. Any information processed by us may be transferred outside your country of residence to wherever we or our third-party suppliers operate for storage and processing purposes.

When transferring personal information internationally we comply with applicable data protection requirements and take appropriate safeguards to ensure data security. Contact us if you would like further details on such transferred data and safeguards.

9. Retention

We store your personal information for as long as it remains necessary for the specific purpose collected and for any legally required period thereafter. We determine retention based on criteria such as legal obligations, user expectations, contractual provisions, and our operational needs.

We may de-identify or anonymize data so that it no longer reasonably identifies a specific individual. Such information can be retained for as long as it is still reasonably useful for us.

10. Our Policy Toward Children

The Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. If you suspect that a child has submitted personal information without parental consent, please contact us. If we discover that a child under 13 has provided personal information without parental consent, we will take steps to delete such information.

11. Changes To This Privacy Policy

We may amend this Privacy Policy from time to time by posting the updated version on our website with a new “Last Updated” date. If we make any material changes, we will provide notice through the Services, by email, or other means. By accessing the Services or providing information to us following any changes, you confirm your acceptance of the revised Privacy Policy.